Contact Us

Real people, real answers. Whether you are choosing equipment before a hospital discharge, checking an order, or requesting a return authorization, contact our team.

Customer service

Phone: (813) 618-3563
Email: support@homemedicaldepot.com
Hours: Monday–Friday, 9am–6pm Eastern
Response time: Email inquiries are normally answered within one business day.

Order questions

Email orders@homemedicaldepot.com with your order number for order status, tracking, address corrections, or delivery questions.

Returns, damage, or incorrect shipments

Email support@homemedicaldepot.com before sending any item back. Returns require prior authorization and an RMA. For damaged, short, or incorrect shipments, contact us within 2 business days and keep the product, packaging, pallet, and delivery paperwork.

Business information

Store brand: Home Medical Depot
Operated by: Aventisora Holdings LLC
Business and mailing address: 101 N Meridian Ave, Apt 1437, Tampa, FL 33602, United States

Home Medical Depot is an online-only retailer. This address is our business and mailing address, not a walk-in showroom, retail store, warehouse, or local pickup location. Orders may ship from manufacturer or distributor warehouses in the United States.

Need help choosing equipment?

Tell us the user's measurements, weight, mobility level, room dimensions, existing equipment, and required delivery date. We can explain product specifications and compatibility, but we do not provide medical advice. Consult a physician, therapist, or discharge planner for clinical recommendations.